A message from our CEO about the coronavirus
At Knoq we are building a world where people connect with and are able to care for their neighbors. Knoqers work in their own neighborhoods educating people about products and services that can make their lives better, such as green energy, home security, telecoms etc.
Like everyone across the world, we have been closely following news about the coronavirus outbreak. Our hearts go out to everyone who has been or will be affected. Protecting the safety of our Knoqers and our wider community is of the utmost importance and we are taking important and necessary precautions.
As more people work from home and self quarantine, there is a greater need than ever before for neighborhood representatives who can check in on their neighbors and make sure that people are not suffering in isolation.
In order to continue serving our communities, we have decided to open a new service called “Knoq Cares”. Instead of door knocking, For the duration of this crisis instead of door knocking, Knoqers will be working with the Greater Boston Food Bank and Amazon Logistics to shop for groceries and deliver essential items in Boston, Kansas City and Salt Lake City. We are proud to be a small part of the recovery effort and will be working with our partners to do anything we can to be helpful.
In order to continue operating during this outbreak we will be following a rigorous operating protocol. Updates will be posted here as needed as the situation is rapidly evolving. Here is what we are doing:
We are following the information and guidance provided by the CDC and the states of Massachusetts, Missouri and Utah:
We are having daily meetings to monitor the situation and evaluate our operations to make sure that we are doing everything we can to protect the safety and security of our teams and communities.
Knoqers have suspended all knoqing and literature dropping operations effective immediately:
We will be reassessing this regularly as the situation develops. Based on recommendations from the state government we have decided to extend our suspension of service. We will next reassess on April 29th and then weekly from then on until it has been declared safe to resume operations.
Knoqers who are delivering food will be leaving packages outside the door when possible:
Knoq’s new delivery program means that we can be helpful to people around their homes without disturbing quarantines. Knoqers are not allowed to touch other people or doorknobs.
Knoqers have rigorous hand washing regulations:
Knoqers have been supplied with hand sanitizers and have been instructed to use their sanitizer at least once every 30 minutes and every time they come into contact with a person, product or doorway.
No Knoqers have traveled to high risk regions or countries in the last 14 days.
We are using the CDC travel map to define impacted regions.
We have ceased any work related travel for the company and our team will move to remote work effective Monday, March 16th.
Any Knoqers who have had contact with a person with COVID or with a person who has traveled to a high risk region must self-quarantine for 14 days:
Full time Knoqers will continue to be covered by Knoq’s health insurance and benefits and we will do everything we can to support our part-time Knoqers.
Knoqers will not keep working if they have any sign of sickness:
Managers are touching base with their Knoqers daily to confirm there are no symptoms of any illnesses.
March 25, 2020. This list will continue to be updated as needed.